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Airman 1st Class Jason Debelevich, 690th Network Support Squadron Enterprise Service Desk technician, Eric Dudley, ESD technician, Col. Donald C. Lock, 690th Network Support Group commander, and Chief Master Sgt. James Wallrich, 690th NSS Superintendent, cut the ribbon at the grand opening of the 690th Network Support Squadron’s newest location of the Air Force Enterprise Service Desk May 27. Helpdesks are transitioning from independently operated and managed entities at the base or major command level, to a single virtualized AF information technology ESD geographically dispersed across four world-wide locations, operating within one logical Air Force network domain.  The remaining helps desks are located at Ramstein Air Base, Germany; Maxwell AFB-Gunter Annex, Ala. and Hickam AFB, Hawaii. (US Air Force photo by Ted Koniares)


ESD ribbon cutting

Airman 1st Class Jason Debelevich, 690th Network Support Squadron Enterprise Service Desk technician, Eric Dudley, ESD technician, Col. Donald C. Lock, 690th Network Support Group commander, and Chief Master Sgt. James Wallrich, 690th NSS Superintendent, cut the ribbon at the grand opening of the 690th Network Support Squadron’s newest location of the Air Force Enterprise Service Desk May 27. Helpdesks are transitioning from independently operated and managed entities at the base or major command level, to a single virtualized AF information technology ESD geographically dispersed across four world-wide locations, operating within one logical Air Force network domain. The remaining helps desks are located at Ramstein Air Base, Germany; Maxwell AFB-Gunter Annex, Ala. and Hickam AFB, Hawaii. (US Air Force photo by Ted Koniares)

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Ted Koniares
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